Operations Manager for Interior Design Firm
Houston
Operations Manager for Interior Design Firm
Full Time • Houston
Location: Houston, TX (in-office)
Type: Full-time
Pay: $65,000–$80,000 per year
About the Role
We're a boutique interior design firm in Houston with 6–15 people, and we're looking for an Operations Manager to run the business side so our designers can focus on design. You'll keep orders, money, and paperwork moving accurately and on time. If you've worked behind the scenes at a design studio and you're good at bringing order to disorganization, we'd like to meet you.
What You'll Do
• Send designer-approved purchase orders to vendors, manage submittals and CFAs, and track every order from acknowledgment to installation
• Coordinate with our warehouse, lead weekly update meetings with the warehouse manager and the owner, and manage installation timelines
• Resolve back orders, freight damage claims, and replacements, and keep designers informed so clients stay updated
• Maintain vendor and trade accounts, including COM locations, shipping details, certificates of insurance, and W-9s
• Prepare client proposals and invoices, collect deposits, and bill for design time and reimbursable expenses
• Manage accounts payable and receivable, monthly reconciliations, sales tax filing, and reporting in QuickBooks
• Manage vendor trade rewards programs for the firm
• Run the office and support HR administration: hiring coordination, onboarding, payroll data, and personnel files
• Prepare new client contracts from approved templates and set up new projects
Requirements
• 3–5 years in operations, office management, or project coordination, ideally at an interior design or architecture firm
• Working knowledge of design procurement: POs, acknowledgments, CFAs, COM, receiving, and installation
• Hands-on AP/AR experience, with QuickBooks required
• Experience with design project management software
• Intermediate Excel or Google Sheets skills
• Very strong attention to detail with numbers, specs, and paperwork
• A calm, clear way of communicating with vendors, trades, and clients
• Discretion with financial and personnel information
• You flag problems early instead of waiting to be asked
How to Apply
Submit your résumé and answer the three screening questions.
Compensation: $65,000.00 - $80,000.00 per year
About Aspire Fine Homes
Aspire Fine Homes (then called Whitestone Builders) was founded by David Gordon in 2004 with the goal of reinventing the custom home building process. As a native Houstonian, David’s interest in building came at a very young age as he watched houses being built from his bedroom window. Growing up in a new subdivision, he watched the construction process on the lots around his home and wondered about one day building houses himself.
After graduating from Texas A&M with a degree in Construction Management, David started Whitestone Builders, to design and build high-end luxury homes. It was during these early years that David began to understand that the complexity, tedium and delay inherent in the traditional custom home building process often resulted in frustrated, unhappy clients and has made it his mission ever since to reinvent it.
After graduating from Texas A&M with a degree in Construction Management, David started Whitestone Builders, to design and build high-end luxury homes. It was during these early years that David began to understand that the complexity, tedium and delay inherent in the traditional custom home building process often resulted in frustrated, unhappy clients and has made it his mission ever since to reinvent it.
An Innovator and Thought Leader
David’s vision included more than just building award-winning luxury homes. He knew that the entire industry could be doing things differently to make the home building process easier, faster, and more efficient. When the company changed its name to Aspire Fine Homes, it also began to embody a new approach, encapsulated by The Aspire Way.
A key aspect of The Aspire Way is the innovative and proprietary ACE Process™ (Aspire’s Construction. Elevated Process). The efficiencies and consistency of this process allows Aspire to offer industry-leading guarantees that are breaking new ground in the home-building industry:
A key aspect of The Aspire Way is the innovative and proprietary ACE Process™ (Aspire’s Construction. Elevated Process). The efficiencies and consistency of this process allows Aspire to offer industry-leading guarantees that are breaking new ground in the home-building industry:
- On-Time Guarantee
- Fixed-Price Guarantee
- Money Back Guarantee
These revolutionary guarantees remove the stress and unpredictability of the custom home-building experience for clients, and require an unprecedented level of accountability on the part of the builder.
The Aspire Way reflects a combination of design, placement, finishing and the often elusive “flow” that delivers the dream home the client wanted, yet results in something even more than originally imagined, all while providing a positive experience during the process.
The Aspire Way reflects a combination of design, placement, finishing and the often elusive “flow” that delivers the dream home the client wanted, yet results in something even more than originally imagined, all while providing a positive experience during the process.
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